General Disclaimer

Dreams Service and Suppliers, Jaipur gave a picture to the emotions and celebrations in the form of flowers, gifts and also provide delivery service at your door. Dreams Service and Suppliers, Jaipur provides flowers, bouquets, gifts, chocolates and various other items to complete any occasion. The orders can also be placed online to send the gifts wrapped in warm wishes to your dear ones on time through ourwebsite www.dreamsjaipuronline.com

Dreams Service and Suppliers reserves all the rights to refuse any order unconditionally.

All claims are subject to the jurisdiction of Court at Jaipur, India only.

If we are unable to deliver your order, then complete order value will be refunded. For refund policies you can refer to our Refund policy link.

Dreams Service and Suppliers has taken all necessary care and precautions for the accuracy of the information provided in the site. However, Dreams Service and Suppliers or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

 

Shipping Disclaimer

1.          Dreams Service and Suppliers commits for delivery date except for any unforeseen circumstances like extreme weather conditions, national bandh, riots and other such situations for which we should not be held responsible in any case.

2.            Orders received till 2 pm IST will be delivered on same day (in case no delivery date is mentioned).

3.             We will not entertain any request to redeliver or redirect the order to any other address in any case.

4.            Delivery of the products will be done once and in case the delivery is not executed during the attempt, the customer shall still be charged for the order. We will consider the order executed in the cases:

·        Delivery not done due to wrong address.

·        Non-availability of the addressee or recipient (premises locked or available person refuses the products).

·        Wrong contact number.

·        Delivered the product at the Gate/ Reception/ Neighbor (if customer mentions so).

5.             Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.

6.          The order can be delayed or flowers and branded products can be substituted with other products of equal or higher value in case of non-availability of the desired product. Conformance of the customer would be taken through Email, SMS or call on contact number provided.

7.               In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date.

8.     Orders once placed cannot be changed or cancelled unless requested a day before delivery date, for same day delivery 2 hour before delivery time.

9.           We are not responsible for any complaint related to perishable products like fresh flowers, chocolates and cake etc. after 24 hours from the time of delivery.

10.    Proof of delivery will be provided in case of any dispute in delivery.

11.        Orders to be delivered at hotels and hospitals require full address, recipient name, room/ward number and contact number of the recipient.

12.           Non availability of recipient in hotel or hospital will lead to the delivery of product at reception and the order will be considered as executed.

13.           For midnight deliveries – we ensure the delivery to be made between 11:15 pm to 12:15 am on mentioned delivery date (conditions in point 4 are applicable for such deliveries also).